Your Privacy Matters

Last Updated: April 2026

1. Introduction

CoastBuzz ("we," "our," or "us") operates the website coastbuzz.co.ke (the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number) when you submit inquiries, partner requests, or advertising inquiries
• Business information when you list events, restaurants, or experiences on our platform
• Communications and correspondence when you contact us
• Any other information you choose to provide

2.2 Information Automatically Collected

When you access the Service, we may automatically collect:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, referring URLs)
• IP address and approximate geographic location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process and respond to your inquiries and requests
• To list and promote events, businesses, and experiences on our platform
• To send you updates, newsletters, and marketing communications (with your consent)
• To analyze usage trends and improve user experience
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party companies that assist us in operating our Service (e.g., hosting, analytics, email delivery)
• Business Listings: Information you provide for business listings may be displayed publicly on our platform
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection: To protect the rights, property, or safety of CoastBuzz, our users, or the public
• Business Transfer: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain features of the Service.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us at coastbuzzke@gmail.com.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party services you visit.

10. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: coastbuzzke@gmail.com
• Location: Mombasa, Kenya